At net33, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over your own data as a player on our platform.
Six core principles that define how net33 approaches data privacy for every player on the platform.
All data transmitted between your device and net33 servers is protected by TLS 1.3 encryption. Sensitive fields such as passwords and payment details are additionally encrypted at rest using AES-256 standards.
Net33 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate and improve our services for you.
We collect only the data necessary for a specific, clearly stated purpose — account management, payment processing, KYC compliance, or platform security. No data is collected speculatively or for undefined future use.
You have the right to access, correct, export, and delete your personal data at any time. Submit a request to our support team and we will respond within 30 days in compliance with applicable data protection standards.
Player data is retained only for as long as legally required or operationally necessary. KYC documents are retained for a minimum of five years per AML compliance obligations. Marketing preferences are cleared immediately upon opt-out.
You choose whether to receive promotional emails and SMS alerts. Every marketing message includes a clear one-click unsubscribe mechanism. Transactional messages (security alerts, withdrawal confirmations) cannot be opted out of as they are required for account security.
Your privacy matters. This document is the complete Privacy Policy of net33, operating at https://net33.cam. It applies to all players, visitors, and users of the Platform regardless of their location, with particular relevance to players based in Indonesia. By registering an account or using any net33 service, you confirm that you have read and understood this Privacy Policy.
Net33 ("we," "us," "our," or "the Company ") operates the online betting and gaming platform accessible at https://net33.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who interacts with our Platform, including registered players, prospective players who browse without registering, and individuals who contact our customer support team.
This Privacy Policy has been prepared in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, and is designed to be clear and accessible to our primary audience of English-preference players in Indonesia. References to "Indonesia" and Indonesian-specific services (such as BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay) throughout this Policy reflect the primary market context in which net33 operates.
This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and net33. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-privacy matter, this Privacy Policy takes precedence.
The following defined terms are used throughout this Privacy Policy:
Net33 collects Personal Data in the following categories, depending on how you interact with the Platform:
Net33 collects Personal Data through the following channels:
Net33 relies on one or more of the following legal bases to process your Personal Data, depending on the specific purpose:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your Account | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| KYC identity verification | Legal obligation (AML compliance) |
| Fraud detection and platform security | Legitimate interests of net33 |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Sending transactional messages (security alerts, withdrawal confirmations) | Performance of a contract; legitimate interests |
| Sending promotional communications | Your explicit consent (opt-in) |
| Retaining KYC records post-account closure | Legal obligation (AML retention requirements) |
| Analytics and Platform improvement | Legitimate interests of net33 |
Where net33 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Net33 uses the Personal Data we collect for the following specific purposes:
We use your registration and identity data to create and maintain your Account, authenticate your logins, enforce our one-Account-per-player policy, and communicate with you about account-related matters such as password resets, security alerts, and system updates.
We use your financial and transaction data to process deposits and withdrawals via Indonesian local bank transfer and e-wallet channels, to reconcile your Account balance, and to issue payout confirmations.
We use identity documents and source-of-funds data to verify that you meet the 21+ age requirement, that your identity matches your payment methods, and that your betting activity does not exhibit patterns associated with money laundering or terrorist financing. These obligations are non-negotiable and cannot be waived by the Player.
We analyse your betting activity data — including session duration, stake escalation patterns, and deposit frequency — to identify early indicators of problem gambling behaviour. Where such indicators are detected, we may proactively contact you with information about our responsible gaming tools or, in serious cases, impose temporary restrictions on your Account in line with our duty of care obligations. See our dedicated Responsible Gaming page for full details.
We use technical and device data, combined with behavioural analytics, to detect and prevent fraudulent activity including account takeover, bonus abuse, payment fraud, and the use of automated betting software. Device fingerprinting and IP analysis are used specifically to enforce our one-Account-per-player policy.
Aggregated and anonymised usage data helps us understand how players navigate the Platform, which product categories are most popular, and where technical performance can be improved. This analysis does not involve decisions made about individual players.
If you have opted in to marketing communications, we use your contact details and game preference data to send you personalised promotional offers, bonus notifications, and seasonal campaign messages relevant to your activity on the Platform. You can withdraw this consent at any time — see Section 15 (Marketing Communications) for details.
We may use and disclose your Personal Data as required to respond to a court order, regulatory inquiry, law enforcement request, or any other legally binding obligation imposed on net33 by a competent authority.
Net33 does not sell your Personal Data. We share Personal Data only in the following limited circumstances, and only to the minimum extent necessary for the stated purpose:
We engage trusted third-party companies to provide specific services on our behalf, including:
All service providers are contractually bound to process your data only on net33's documented instructions and to maintain appropriate technical and organisational security measures.
Net33 may disclose Personal Data to law enforcement agencies, regulatory authorities, courts, or other public bodies when required to do so by applicable law, a binding court order, or a legitimate formal request from a competent authority. Net33 will, where legally permissible, notify the affected Player of such a request before disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of net33's business, Player data may be transferred to the acquiring entity as part of the transaction. Affected Players will be notified by email prior to any such transfer and given the opportunity to exercise their data rights before the transfer is completed.
What we will never do: Net33 will never sell, rent, or exchange your Personal Data with third-party advertisers, data brokers, or marketing aggregators. Your data is not a commercial commodity.
Net33 uses Cookies and similar tracking technologies to operate and improve the Platform. The categories of Cookies we deploy are as follows:
| Cookie Type | Purpose | Can Be Declined? |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing, fraud detection. Required for the Platform to function. | No — these are essential |
| Functional | Remembering your language preference, display settings, and last-visited game category. | Yes — disabling may reduce comfort of use |
| Analytics | Aggregated, anonymised data on page views, session lengths, and feature engagement used to improve the Platform. | Yes — via browser cookie settings |
| Marketing / Retargeting | Used only if you have opted in to marketing communications. Tracks promotion click-throughs to attribute bonus redemptions. | Yes — withdraw marketing consent at any time |
You can manage Cookie preferences through your browser settings. Most modern browsers allow you to refuse some or all Cookies, or to delete Cookies already stored on your device. Note that disabling Strictly Necessary Cookies will prevent you from logging in to your Account.
Net33 operates with a global infrastructure. Your Personal Data may be transferred to and stored on servers located outside Indonesia. Wherever such transfers occur, net33 ensures that appropriate safeguards are in place to protect your data, including:
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to servers located outside Indonesia where necessary for the provision of net33's services.
Net33 retains your Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of active Account + 5 years post-closure | AML legal obligation |
| KYC identity documents | Minimum 5 years post-Account closure | AML legal obligation |
| Financial transaction records | Minimum 5 years from transaction date | AML / financial records obligation |
| Betting and gaming history | Duration of active Account + 3 years post-closure | Legitimate interests; dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interests; dispute resolution |
| Marketing preferences and consent logs | Until consent is withdrawn + 2 years | Consent compliance records |
| Technical logs and IP records | 90 days rolling window | Platform security; fraud detection |
At the end of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be linked to an individual. Anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes.
Net33 implements a layered security architecture to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:
No method of electronic transmission or storage is 100% secure. While net33 applies industry-leading security measures, we cannot guarantee absolute security. Players are responsible for keeping their Account credentials private and for using secure, private networks when accessing the Platform.
Net33 respects your rights as a data subject. Subject to applicable legal limitations and our AML obligations, you have the following rights with respect to your Personal Data:
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]". Net33 will acknowledge receipt within 5 business days and provide a substantive response within 30 calendar days.
Net33 may require you to verify your identity before processing a data rights request to prevent unauthorised disclosure of another person's data. Verification will be conducted via your registered email address and, if necessary, KYC documentation.
The net33 Platform is strictly intended for adults aged 21 years and over. Net33 does not knowingly collect Personal Data from individuals under the age of 21. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and believe that a minor has registered on the Platform or shared their data with net33, please contact us immediately at [email protected]. We will investigate and take appropriate action within 48 hours.
21+ Only. This platform is for adults aged 21 and above. Providing false age information during registration is a serious breach of our Terms & Conditions and may result in permanent Account closure and forfeiture of all funds.
The net33 Platform may contain references to game providers, payment processors, and other third-party services whose own privacy policies apply to data collected directly by those parties. Net33 is not responsible for the privacy practices of third-party services and encourages you to review their policies independently.
Game studios integrated into the Platform — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — operate their game engines on their own infrastructure. While net33 shares only the minimum necessary session data with these providers for game-round verification, these studios have their own data practices that are outside net33's direct control.
Payment service providers including bank transfer gateway operators and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) process payment data according to their own terms. Net33 shares only the transaction details necessary to complete the requested financial operation.
Net33 will send you promotional emails, SMS messages, and in-platform notifications only if you have explicitly opted in to marketing communications during registration or through your Account settings.
Marketing communications may include:
You may opt out of marketing communications at any time by:
Opt-out requests for email marketing will be processed within 10 business days. Please note that transactional messages — including withdrawal confirmations, security alerts, and KYC status updates — are not marketing communications and cannot be opted out of as they are essential for your Account security.
Net33 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When changes are material — such as a new category of data being collected, a new purpose for processing, or a new category of third-party recipient — we will provide not less than 14 days' advance written notice to all active Account holders via email.
Minor or clarificatory amendments that do not materially affect your rights or our data practices will be posted on this page with an updated effective date, without prior individual notification.
We encourage you to review this Privacy Policy periodically. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the amended Policy, you may close your Account and request deletion of your data (subject to our legal retention obligations) before the effective date.
The current version of this Privacy Policy is always available at https://net33.cam/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact net33 using the details below:
When submitting a data rights request, please include your registered email address and Account username so we can locate your records efficiently. Identity verification will be required before any data is disclosed or deleted.
Review our full Terms & Conditions for the complete contractual framework, visit our FAQ for quick answers about account management and payments, or head back to the homepage to explore everything net33 has to offer.